INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will my order take to be delivered

Our delivery times nationwide are 6-8 days after your order has been confirmed. Orders within Karachi can arrive within 4-5 days after your order has been confirmed. The delivery time of all orders is subject to change depending on weather and public safety conditions.

What do I do if my order was delayed or lost during delivery?

We are really sorry for this delay and that your package has not been delivered to you on time. 

Please reach out to us at [email protected]

Can I change or cancel my order after it has been placed?

Yes, you can change or cancel your order in 3 hours after the order completion. Please write to us at [email protected]  or call/WhatsApp at

What do I do if the product arrives damaged?

If you have received a damaged, or defected product, you can write to us at [email protected] and our customer service representative will facilitate you in the best way possible. Please make sure to contact our team within 48 hours after receiving your order. Complaints made after 48 hours will not be facilitated.

Unable to place order what to do?

If you experience any difficulty placing an order, please contact us at info @orgabyshazos.com  or call or WhatsApp us at

 Our lines are open Monday through Saturday from 10 am to 6:00 pm. Please note that if you e-mail or WhatsApp us outside working hours, we endeavor to get back to you within 24 hours.

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